Booking & Cancellation Policy

Last updated: 2 October 2026

This policy explains how bookings, cancellations and refunds work at Api Hotel And Restaurant.

1. Confirming a booking

• A room or event booking is confirmed once we have agreed the details with you and received the advance payment.
• Table bookings are confirmed when we reply to your request.

2. Changing or cancelling

If your plans change, please call or message us on 9858085412 as early as you can. We will do our best to move your booking to another date. Whether an advance payment can be refunded is decided by the hotel when you cancel, depending on how much notice you give and what has already been arranged.

3. Food orders

A food order can be cancelled before we start preparing it. If something is wrong with your order, tell us straight away, at the table or on 9858085412, so we can put it right.

4. Check-in and check-out

Check-out is by 12:00 noon. Please ask us about check-in times when you book.

Nothing in this policy limits your rights under Nepal's Consumer Protection Act, 2075 (2018).

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